Waah Taj
Last year while talking to the HR leadership at a leading premium hotel chain, I heard a legend that goes there – “A guest left an Idol in the hotel room and went for his business meetings. He was thrilled
Mr. Charming, do people buy your flamboyance?
“How do you think you performed in the Role Play?” asked the Sales trainer before debriefing one of our newly joined Sales guys on his performance in the Sales Training. The Sales guy said, “It was superb. I was confident, I was
15 Mar
Meet Ms. Dsouza, My Psychiatrist!
Can you imagine introducing your Psychiatrist at a party just like you introduce your Lawyer, CA or an Investor? Most probably not. A public discussion about mental health seems to be easy for the elites alone. That’s why the likes
12 Mar
Mind the gap! Doors are Closing
“Mind the gap! The doors are closing.” is a signature announcement on the railway stations of the San Francisco BART (Bay Area Rapid Transport). It acts as a great reminder to watch the step as you board or deboard the train.
End of Feet on Street?
“It is the world of omnichannel marketing. Customers can now engage with a company in a physical store, on an online website or mobile app, through a catalog, or through social media. Does that mean the end of the Feet
05 Feb
Do you ask the ‘server’ for his recommendation at a restaurant?
Last weekend, I was visiting a nearby electronics store. One of the salespersons tried to strike a conversation with a young guy to help him find what he was looking for. However, the guy was indifferent and kept moving around,
