Over the last couple of years, the world has benefited from the comfort of “anywhere and anytime banking.”

This ensured that the banking experience (as an essential service), remained undisturbed. Among larger entities, there has also been a steady rise in increased requirements for data security. In consumer analytics, there is increasing focus to target the right people, provide customized banking solutions, personalized insurance premiums and predict consumer behavior.

A changing regulatory environment and alternative distribution channels have changed the landscape of this industry. The evolving business model and the emergence of a virtual ecosystem along with new technologies has also contributed to a shift in talent trends. Digitisation was always in focus for the banking industry and with the COVID-19 pandemic, the last 2 years have further pushed the pedal on technology enabled solutions.

Talent needs we have observed in this industry include:

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Problem-solving mindset
Excellence orientation icon
Excellence orientation
Customer Centricity icon
Customer Centricity
Attracting tech-savvy talent icon
Attracting tech-savvy talent
Aspirational career paths icon
Aspirational career paths
Communication & Collaboration icon
Communication & Collaboration
Some clients in the BFSI industry
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Take a look at our approach to talent challenges in the BFSI industry.

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Use cases we have encountered in the BFSI industry.

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Prominent Assessment Use Cases in this industry
Identifying future leaders across bands
Enabling future leader program in operations
Enabling internal promotions across levels
Enabling internal promotions in sales function
Enabling career progression & talent development across functions
Identifying development areas of branch managers
Developmental intervention for different levels of managers in sales function
High potential identification among senior leaders & function heads (Vice President Promotions)
Identifying high potential talent for leadership roles
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Prominent Development Programs in this industry:
First Time Manager Development for first time managers
Career Planning and Conversations for managers at mid and mid senior levels
Mid Managers’ Development for Unit Heads at Phone Banking
Future Ready Manager for mid managers
Leading Teams Virtually for managers
Interviewing Skills for managers at mid and mid senior levels across the organization
LEAP Program for managers at mid levels

Tool Catalogue

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Assessment Center Tools
Personality Assessments
Situational Assessments
Cognitive Assessments
Role Plays
Leadership Deep Dive Interviews
Behavioral Event Interviews (BEIs)
Live Interviews - 1:1
Live Interviews - Group
Recorded Interviews

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