Shape 01
Shape 02
Shape 03

(Day In Life)


The Inbox (Day in Life) Simulation is an experiential simulation that reconstructs the “In-Tray: Out-Tray” assessor-led intervention & measures core managerial competencies.

Participants assume the role of a manager/leader and are expected to achieve business objectives, manage team performance and conflict, drive process adherence, and manage client escalations within the allotted time via a simulated email inbox.

The Inbox Simulation is available in 2 versions – auto scored and assessor scored (where the email responses are evaluated by assessors through Jombay’s Assessor dashboards.) It is also available in 8 industry variants – contextualized to the specific industry and talent challenges.

The Inbox (Day in Life) Simulation delivers results custom to your most critical business goals. When your business pivots, you can see how your leaders’ skills stack up in the new environment and obtain a clear view of how your leadership teams stack up.

Use Cases

High-Potential Identification


Leadership Development

Test Description

The assessment taker is put in the role of a manager and presented with a series of emails that represent situations managers face on a daily basis. The assessment taker is required to make decisions and take key actions such as assigning and prioritizing tasks, planning projects, allocating resources, and helping develop individual employees.


Assessor Scored

Testing Time

20-35 Minutes (Auto Scored)
70 Minutes (Assessor Scored)

Target Audience

Individual Contributors, First-time Managers, Junior Managers & Middle Managers

Industry Variants

Auto Scored version is available in 8 industry variants:

Banking and Financial Services, Pharmaceutical, BPO, IT/ITes, Automobile, Fast Moving Consumer, Goods, Retail, Hospitality

The Assessor scored version is industry agnostic

Content Customization

Yes. Organizations can provide content as per Jombay’s experiential Inbox Simulation template.


English, Spanish, Portuguese + Multiple Languages are supported


Our world-class experts follow guidelines of the BPS (British Psychological Society).


Jombay’s experiential Inbox Simulation is based on the commonly used and highly effective “In-Tray exercise”. The platform is powered by content that is engaging, relevant, and industry-specific.

Key Dimensions Measured

Please note that the platform also has the capability to configure/accommodate clients’ behaviors on the system.

Autoscored Inbox Simulation for Junior Managers

Influencing Skills
Planning and Prioritization
Customer Service Orientation
Leadership Potential

Autoscored Inbox Simulation for Middle Managers

Strategic Vision
Developing Talent
Change and Innovation
Operational Excellence
Enabling Collaboration
Customer Centricity
Drive for Results

Assessor Scored Inbox Simulation for Managers

Radical Empathy
Collective Performance
Balancing Paradoxes
Connected Leadership
Collaborative Partnerships
Client Custodianship

Assessor Scored Inbox Simulation for Leaders

Psychological Stamina
Collective Performance
Balancing Paradoxes
Collaborative Partnerships
Client Custodianship
Cognitive Velocity
Impact Thinking

Rigour of Tool

Our tools come with robust reliability and validity standards and are based on validated scientific theories and practices.

For the autoscored Inbox Simulation, stability was assessed with test-retest administration. 200 people took the simulation twice, with the mean interval of 40 days. Coefficient was 0.53.

Concurrent validity is the degree to which the scores on a test are related to the scores on another, already established, test administered at the same time. However, other criteria can also be used. The autoscored Inbox Simulation and an established Case Study, which were found to be significantly related. Data-Driven (Case Study) was found to be significantly correlated with all the aspects measured by the Autoscored Inbox Simulation except for Mentoring. This pattern may reflect the relatively stronger relationship Data Driven has with responding to the questions posed in the Autoscored Inbox Simulation.

Significant correlations between Contingency Handling (Case Study) and aspects of responsiveness (r=.40), planning and prioritization (r=.46), customer service orientation (r=.47), and strategy (r=.42). This highlights the importance of responsiveness, planning, strategic prioritization, and customer centricity while handling contingencies.

By collecting test scores and criterion scores (e.g. job performance ratings, grades in a training course, supervisor or manager ratings), one can determine how much confidence may be placed in using test scores to predict job success. In such cases, criterion validity is referred to as predictive validity. In the business domain, using a validation sample of 110 candidates, it was reported that the overall composite scores on autoscored Inbox Simulation correlated .24 with panel interview ratings and .31 with perception ratings on potential by the internal stakeholders.

Jombay Assessments have defined a global set of norms that include all data across industries, functions, and experience levels. For each assessment, Industry-Function-Experience level combinations are derived for norms with significant population data. Norming has been done at the trait level and is based on the mean and standard deviation for each sample. A data of at least 100 respondents per combination is considered as a significant population for generating norms. Norms are defined by taking the mean and the standard deviation of the sample’s scores and dividing the sample into 6 buckets. Jombay norm data is annually updated.

Jombay is committed to ensuring that its tests are of the highest quality and rigor and developed to be unbiased and culture fair. All items in this assessment use simple language that is easily understandable, are gender neutral, and are comprehensively evaluated during the development process.
Jombay ensures that its products are not offensive or controversial, do not reinforce stereotypical views of any group, are free of racial, ethnic, gender, socioeconomic, or other forms of bias, and are free of content believed to be inappropriate or derogatory towards any group.

Relevant For Industries









Customers who have experienced this tool


Take a look at the individual report that is delivered to candidates who take the Inbox (Day in Life) Simulation

Why use Jombay’s Inbox Simulation?

The Inbox Simulation is widely used to obtain a clear view of how your leadership teams stack up. Given below are the various benefits of using the Inbox Simulation.

Experiential candidate experience

Intuitive interface for both assessment takers and administrators.

Integrated reporting

 Access the insights that matter most with our well designed reports.

Make high stake decisions

See how employees apply the concepts and theories they have learnt to a real life scenario. Assess executive capabilities – broadly and deeply.

Strengthen succession planning decisions

Create high impact teams by identifying role fitment.

Globally relevant

Available in different languages on request

Cost Effective

Administer exercises quickly and easily and at scale to bring down costs.

Build your custom talent solution.
Through Jombay’s assessment technology platform, the Inbox Simulation can easily be combined with other assessments, simulations and video interviewing tools to create a bespoke solution for your organization’s specific requirements.

Copyright © Jombay 2022