An important technical requirement for a psychometrically sound test is that the measurements obtained from that test should be reliable. This assesses the extent to which variation in test scores reflect true differences between people (on the characteristic being measured) rather than reflecting random measurement error. Reliability coefficients above 0.6 are generally considered acceptable measures of reliability.

Internal consistency measures of reliability assess the extent to which all of the items in a scale are measuring the same underlying construct or trait. One of the most common measures of internal consistency is Cronbach's Alpha coefficient. Cronbach's Alpha ranges from 0.6 to 0.8 for all 27 dimensions.

The internal consistency of the responses was calculated for Jombay post two pilot studies. These were carried out on a population that matched the target audience.

Jombay offers various norm group options to its users to facilitate appropriate interpretation of the assessment scores by comparing them with the reference group that is most representative of the target group.

Norms groups available at Jombay include Global Norms (for the International population), Regional Norms (for populations in the US, UK, India, UAE, and Singapore), and User Norms (for Individual Contributors, Managers, and Leaders).

Jombay is committed to ensuring that its tests are of the highest quality and rigor and developed to be unbiased and culture fair. All items in this assessment use simple language that is easily understandable, are gender neutral, and are comprehensively evaluated during the development process.

Jombay ensures that its products are not offensive or controversial, do not reinforce stereotypical views of any group, are free of racial, ethnic, gender, socioeconomic, or other forms of bias, and are free of content believed to be inappropriate or derogatory towards any group.