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Mind the gap! Doors are Closing

“Mind the gap! The doors are closing.” is a signature announcement on the railway stations of the San Francisco BART (Bay Area Rapid Transport). It acts as a great reminder to watch the step as you board or deboard the train.

End of Feet on Street?

“It is the world of omnichannel marketing. Customers can now engage with a company in a physical store, on an online website or mobile app, through a catalog, or through social media. Does that mean the end of the Feet

Do you ask the ‘server’ for his recommendation at a restaurant?

Last weekend, I was visiting a nearby electronics store.  One of the salespersons tried to strike a conversation with a young guy to help him find what he was looking for. However, the guy was indifferent and kept moving around,

Are we Belling the Curve?

I have been waking up too many times to the news of how companies are parting with the Performance Bell Curve. While the evils of the bell curve are well documented, the replacement of the curve with something workable is

Diversity is a mindset, not a board level agenda

With iOS 8, Apple released a new health and fitness tracker that lacks the ability to track one thing that almost all women who use these trackers track: menstrual cycle. It lacked this basic, obvious thing because all the software

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