29 Oct
How can retail stores make sure their front-line managers stay efficient in their roles? The answer lies in continuous skill development. However, to effectively develop their skills, they need a clear understanding of their strengths and areas for growth.
Max Retail Stores, a leading fashion brand, partnered with Jombay to understand their store managers deeply. Jombay conducted a scientific Development Centre focused on evaluating the key competencies essential for success in a store management role.
Here’s how we did it:
> Focused on relevant and critical themes – The Development Center was aligned with key competencies, relevant to the role of store manager. These included Analytical Thinking, Customer Centricity, People Centricity & Collaboration and Execution Excellence
>Integrated Assessment Experience – Each participant was viewed through a personality, behavioral and cognitive lens using assessment tools such as Case Study and Situational Judgement Test to build a holistic picture of them.
The result?
The organization gained valuable insights into their store managers’ strengths and areas for improvement, enabling them to design targeted development plans for their entire team.
If you too are looking for partners in running a Development Center to assess your team’s strengths and areas of improvement, feel free to reach out for a quick chat:)
