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“It is the world of omnichannel marketing. Customers can now engage with a company in a physical store, on an online website or mobile app, through a catalog, or through social media. Does that mean the end of the Feet
Last weekend, I was visiting a nearby electronics store. One of the salespersons tried to strike a conversation with a young guy to help him find what he was looking for. However, the guy was indifferent and kept moving around,